FREQUENTLY ASKED

QUESTIONS

BELOW YOU CAN FIND THE ANSWERS TO OUR MOST FREQUENTLY ASKED QUESTIONS. IF YOU WOULD LIKE TO ASK A QUESTION THAT IS NOT LISTED BELOW OR SIMPLY WANT MORE DETAILS, DON'T HESITATE TO CONTACT US AT [email protected]

Where is Global Procure Group®, (GPG™) located?

GLOBAL PROCURE GROUP®, LC A LEGAL REGISTERED COMPANY IN WASHINGTON, D.C. AND IS AUTHORIZED BY THE DISTRICT OF COLUMBIA REGULATION AUTHORITY AND ADHERE TO FEDERAL REGULATIONS.

Do you ship internationally?

YES, GLOBAL PROCURE GROUP®, LC SHIPS INTERNATIONALLY TO THE FOLLOWING REGIONS:

UNITED STATES

EAST AFRICA

CENTRAL & SOUTH AMERICA

WEST AFRICA

THE E.U.

THE U.K.

What payment methods do you accept?

_{GLOBAL PROCURE GROUP® ACCEPTS THE FOLLOWING PAYMENT METHODS:}

_{DEBIT CARDS.}

_{CREDIT CARDS: VISA, MASTERCARD AND AMERICAN EXPRESS.}

_{MOBILE PAYMENTS: PAYPAL}

_{ELECTRONIC BANK TRANSFERS. A PREFERRED METHOD FOR LARGE PRICE ITEMS.}

How do I check the status of my order?

WHEN YOUR ORDER HAS SHIPPED, YOU WILL RECEIVE AN EMAIL NOTIFICATION FROM US WHICH WILL INCLUDE A TRACKING NUMBER YOU CAN USE TO CHECK ITS STATUS. PLEASE ALLOW 48 HOURS FOR THE TRACKING INFORMATION TO BECOME AVAILABLE.

IF YOU HAVEN’T RECEIVED YOUR ORDER WITHIN 3 DAYS OF RECEIVING YOUR SHIPPING CONFIRMATION EMAIL, PLEASE CONTACT US AT [email protected]PROCUREGROUP.COM WITH YOUR NAME AND ORDER NUMBER, AND WE WILL LOOK INTO IT FOR YOU.

Who are our consumers?

GLOBAL PROCURE GROUP® IS ABUSINESS TO BUSINESS (B2B) MODEL.

WE SELL GOOD OR SERVICE TO OTHER BUSINESS (E.G., A BUSINESS SELLS WHOLESALE PRODUCTS FOR ANOTHER BUSINESS TO USE) AS WELL AS GOVERNMENT AGENCIES. A SALES MODEL WHEREIN A BUSINESS SELLS ITS PRODUCTS OR SERVICES TO ANOTHER BUSINESS.